Privacy and Cookies Policy

Privacy Policy

The CARMOWOOD GROUP is responsible for processing the personal data of employees, interns, customers, suppliers, visitors to the websites of each of the group’s companies, and other relevant stakeholders.

Any questions regarding personal data should be directed to: privacidade@carmowood.com.


CATEGORIES OF PERSONAL DATA PROCESSED

The companies of the CARMOWOOD GROUP process the following categories of personal data in the course of their business activities and the services they provide:

  • General information and contact details;
  • Identification and professional classification;
  • Curricular data;
  • Data related to the performance of contracts and employment, business, and internship relationships;
  • Browsing data (e.g., cookies) and data collected through forms on the websites (name, organization, phone number, address, email).

PURPOSES AND LAWFULNESS OF DATA PROCESSING

Personal data is processed for the following purposes:

  • Execution of contracts and pre-contractual procedures;
  • Compliance with legal obligations to which the Group is subject;
  • Continuous improvement of the services provided (based on legitimate interest);
  • Development of business and labor relations;
  • Distribution of institutional and promotional materials (catalogs, campaigns, events) in physical or digital format.

Whenever the lawfulness of the processing so requires, express, free, and informed consent will be sought from the data subjects.


HANDLING AND SAFETY

Personal data is processed using appropriate and proportionate technical and organizational measures to ensure its security, confidentiality, and integrity. These measures include:

  • Management of authentication and access control for information systems and facilities;
  • Management of user profiles and controlled access to restricted information;
  • Entering into confidentiality and non-disclosure agreements with employees and interns;
  • The existence of a Code of Conduct applicable to all Group companies;
  • Use of intrusion prevention techniques, device protection, and information security.

DATA STORAGE AND SHARING

Data is retained for the duration of the contractual relationship or for the required legal period. In cases based on consent or legitimate interest, the data will be retained for as long as that interest persists or until consent is withdrawn.

Data may be shared among companies within the CARMOWOOD GROUP for internal administrative purposes. It may also be disclosed to third parties (e.g., service providers or authorities) when required by law or to fulfill the purposes described. Transfers outside the European Economic Area will comply with the safeguards required by the GDPR.


RIGHTS OF DATA SUBJECTS

We guarantee a response to requests for access, correction, updating, restriction, objection, and portability of personal data. The data subject may also request the deletion of the data or withdraw previously given consent, unless there is a legal obligation to retain the data. To exercise your rights, please contact: privacidade@carmowood.com.

Data subjects also have the right to file a complaint with the national supervisory authority (CNPD).


COOKIE POLICY

WHAT ARE COOKIES?

“Cookies” are small pieces of software stored on the user’s device through the browser, retaining only information related to their preferences, excluding direct personal data.


WHAT ARE THEY FOR?

They are used to determine the usefulness, appeal, and frequency of use of websites, enabling faster and more efficient navigation and eliminating the need to repeatedly enter the same information.


HOW TO MANAGE COOKIES?

All browsers allow users to accept, reject, or delete cookies through their browser settings (the “Options” or “Preferences” menu). If you disable cookies, some web services may no longer function properly, which could affect your browsing experience on the website.


GROUP CONTACTS AND ENTITIES

Headquarters: Av. Marquês de Tomar, No. 2, 4th Floor – 1050-155 Lisbon Phone: 21 313 22 00 (Call to the national landline network) Email: geral@carmowood.com

Companies covered by this policy:

  • CARMOWOOD SGPS, S.A.
  • CARMO, S.A. (CarmoFarm)
  • CARMO ESTRUTURAS EM MADEIRA, S.A.
  • CARMOFARM FRANCE, SARL
  • GRIPPLE PORTUGAL, LDA
  • MILNE CARMO IBERICA, SL.

For more information, please see our Legal Documentation.